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MTNL Garuda Mobile phone is the
CDMA/WLL mobile phone from MTNL. If you want a cheap mobile
phone connection, you can opt for it. It is available in 2 options
1. Post paid option - Rs 1000 deposit, and monthly charges starting from
Rs 100 per month depending on plan selected
2. Prepaid option - Rs 1499 , valid for 6 months
For both options, a colour mobile phone from Hisense is provided. You have
to fill a form available at certain MTNL customer service centres. Not all
telephone exchanges will have the form available with them. The form is a
double sided form - one side in Hindi, other side in English, and asks for
a lot of information. However, you only have to fill the basic data - your
contact information and type of plan you are interested in.
However, the MTNL staff will check the proof of identity and proof
of address. A ration card, voter's id card, PAN number is
required. If you do not have a ration card or voter's id card, you can
show a copy of the latest MTNL landline phone bill paid by you. You can
pay the initial deposit by cash. If the computer/servers are working
properly, you will get an acknowledgement receipt within half an hour,
otherwise you will have to visit the MTNL office the next day. With
the acknowledgement receipt, you will have to visit the nearest MTNL admin
department or stores for issue of the mobile.
At the admin department, you will have to show the receipt to the security
guard. Your proof of identity will be verified again, and the mobile
manufactured by Hisense will be issued. The MTNL person will activate the
mobile and ask you test it. No data cable is provided with the mobile. A
detailed manual is also provided.
The battery is only partly
charged, so after you get it, you will have to recharge it fully.
Recharging takes about 1.5- 2 hours. After using it for one month, I feel
the Garuda mobile phone performance is satisfactory. Compared to other
mobiles, the keypad is very small. If the mobile is used for half an hour
continuously, it becomes hot. The ring tone is not audible at times.